Elevate Programs International Pty Ltd (EPI) Digital Accessibility Policy

Revision Date: 21/10/23

1. Introduction

Elevate Programs International Pty Ltd (EPI), hereafter referred to as “we,” “our,” or “us,” is committed to ensuring digital accessibility as many people as possible. This Digital Accessibility Policy outlines our commitment to complying with the Disability Discrimination Act 1992 (Commonwealth) and Web Content Accessibility Guidelines (WCAG) 2.1.

2. Commitment to Digital Accessibility

EPI is dedicated to providing accessible digital platforms and content that are inclusive and usable for all users. We aim to make our digital resources, including our website, accessible to people regardless of ability or environment by following best practices and guidelines.

3. Accessibility Standards

EPI acknowledges and adheres to the digital accessibility standards outlined by the Disability Discrimination Act 1992 (Commonwealth). We are committed to ensuring that our digital presence is continually improved to remain inclusive, user-friendly, and compatible with various assistive technologies.

4. Digital Content Design and Maintenance

EPI strives to:

• Ensure that our website, mobile applications, and digital content comply with Web Content Accessibility Guidelines (WCAG) 2.1, at a minimum, to meet accessibility standards.
• Regularly evaluate and enhance the accessibility of our digital content, making it usable by individuals who rely on screen readers, magnification software, and other assistive technologies.
• Ensure that all multimedia content, such as images, videos, and documents, are provided in accessible formats or accompanied by appropriate alternative text and descriptions.

5. User Experience

EPI focuses on improving the overall digital experience by:

• Providing accessible and user-friendly navigation, forms, and interactive elements.
• Ensuring that our digital platforms are compatible with various browsers, devices, and assistive technologies.
• Conducting usability testing to identify and address any accessibility barriers.
• Ensuring that alternative text is used for images.
• Providing a high contrast option in the accessibility toolbar.
• Text size on each page is adjustable via a browser or accessibility toolbar.

6. Feedback and Reporting

EPI welcomes feedback from our customers and website users regarding digital accessibility concerns. We will respond to and address accessibility-related feedback promptly and look to make improvements to enhance accessibility.

If you have any questions, concerns, or feedback regarding our Digital Accessibility Policy or any accessibility-related issues, we invite you to contact us at digital@elevateprograms.org, or via our contact form.

6. Changes to the Digital Accessibility Policy

We may update this Digital Accessibility Policy to reflect changes in laws, regulations, or our practices. Updates will be posted on our website, and the date of the last revision will be updated accordingly.

This Digital Accessibility Policy is effective as of the the most recent revision and supersedes any prior versions.